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Frequently asked questions

How long does delivery take?

In-stock items ship within 1–2 working days; delivery to Austria and Germany usually takes 2–4 working days.

Can I pick up in store?

Yes, by arrangement via phone or email.

How do I withdraw from a purchase?

Use the “Withdraw from contract here” button in the footer of every page, or email or write to us. You have 14 days from receipt of the goods.

Which payment methods are available?

Credit card, Apple Pay, Google Pay, EPS bank transfer and PayPal.